Customer Service Form

Residential: Other Gas or Electric Service Issues

If you have an issue regarding your electric or gas service not listed among our other topics, please fill out this form. We will respond as quickly as possible.

For emergency gas issues, please call: 210-353-4357

Account Number

10-digit number that starts with 300

Last Four Digits: Social Security or Drivers License Number

Service Address

Name

Street Address 1

Street Address 2

City

State / Province

Postal / Zip Code

Comment Section

Email Address

Ex: [email protected]

Primary Phone Number

Ex: 2105551234

Secondary Phone Number

Ex: 2105551234

Fax Number

Ex: 2105551234

Captcha

If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us [email protected]. If you need to request an accommodation due to a disability, please send an e-mail to [email protected] to let us know the nature of your request. We are here to help you.

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Customer Service Form

Residential: Other Gas or Electric Service Issues