System Maintenance: On Sunday, December 3 , 2023, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
Customer Service Form
Residential: Other Gas or Electric Service Issues
If you have an issue regarding your electric or gas service not listed among our other topics, please fill out this form. We will respond as quickly as possible.
For emergency gas issues, please call: 210-353-4357