Service Disconnections for non-payment resumes in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

CPS Energy is fighting for its San Antonio customers


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CPS Energy Storm Related Actions


CPS Energy continues to be a highly rated energy utility that prudently pays all its validated, lawful, and legitimate costs of operations and business. Our highest goal is to protect our customers from the financial impacts of the systemic failure that occurred during the February 2021 declared Texas weather disaster. We will tirelessly pursue all policy, regulatory, financial, and these legal actions to prevent the passing on of excessive, unlawful, and illegitimate charges to our customers and community.