CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Midtown Substation

 

We are planning to construct a new electric substation and high-voltage transmission line and associated distribution line in the area just north of downtown San Antonio.

This substation will improve reliability and provide additional electric capacity to homes and businesses in the area. A substation is a local power hub or distribution point for electricity. The substation will be supplied from a new extension of an existing high-voltage transmission line within the Study Area map provided. The substation will supply electric power to homes and businesses in the immediate area through lower-voltage distribution lines. 

The substation requires approximately 2 acres.

Construction is anticipated to start summer of 2021.

Our website will include regular updates on the project as steps are completed. Also, you may call, write or e-mail:

CPS Energy
Basileo Rocha, Project Manager
Midtown Substation and Transmission Line Project
Mail Drop 100311
PO Box 1771
San Antonio, Texas 78296-1771
210-353-4883

[email protected]