CPS Energy’s offices, customer service centers and call center will be closed on Monday, May 29 in observance of Memorial Day. Offices will reopen Tuesday, May 30 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime.
System Maintenance: On Sunday, May 28, 2023, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.