We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Manage My Properties

 
Manage My Properties

It’s not easy managing properties. We can help! With our Property Manager Portal, you can conquer a variety of management tasks quickly and easily, online.

Rely on the Property Manager Portal to:

  • Check the status of electrical service to your properties
  • Initiate move-ins and move-outs
  • Receive email confirmation within 24 hours of move-ins and move-outs 
  • View the last 13 months of invoices for your properties

 

 

Property Manager FAQs

Manage My Account

My Home

My Business

About CPS Energy

Contact Us

Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333