System Maintenance: From 6:30 PM on Saturday, 03/25/23 to 8 AM on Sunday, 03/26/22, Manage My Account, customer alert notifications, all web portals, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will also be unavailable during this time. We will still be able to process emergency gas and electric requests.
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Electric or Gas Emergency?
Call 210-353-4357
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Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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Contact us by Email
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Construction & Renovation
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Online Tools and Information
- Start a New Project
- Service Applications
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Track an Existing Request
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Pay an Invoice
(no login needed) - Construction Drawings Search
- Distribution Electric Material Specifications Search
- Electric Service Standards (Size 8.5 x 11)
- Electric Service Standards (Size 5.5 x 8.5)
- Gas Service Standards
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Online Tools and Information
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Contact Us
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Electric or Gas Emergency?
Call 210-353-4357
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Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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Contact us by Email
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Stakeholder Engagement
Learn More: Flexible Path℠, FlexPOWER Bundle℠, STEP, FlexSTEP℠, and STEP Bridge
2022 Section
- Video: State of Infrastructure Luncheon - September 9, 2022
- Video: Suburban Cities Summit May 20, 2022
- Video: Suburban Cities Summit October 28, 2022
- An assessment and benchmarking of STEP was conducted by The Brattle Group during February 2022. Learn about the findings here.
2021 Section
- Suburban Cities Vegetation Maintenance Seminar Video - August 27, 2021
- Suburban City Summit May 2021 Resiliency Discussion Part 2 – June 8, 2021
- Suburban City Summit May 2021 Resiliency Discussion Part 1 – May 25, 2021
- April 2021 Position Papers:
- Suburban City Summit Feb 2021 Extreme Weather Event Discussion - March 19, 2021
- CPS Energy’s Response to Greg Harman, Sierra Club - March 18, 2021
- Letter to CPS Energy from Greg Harman, Sierra Club - March 3, 2021
- CPS Energy’s Response to Greg Harman, Sierra Club - February 11, 2021
- Video: CPS Energy Tele-Town Hall February 4, 2021
- CPS Energy & Sierra Club Meeting on FlexSTEP - January 28, 2021
- Video: Sierra Club Meeting
- Transcript: CPS Energy & Sierra Club Meeting on FlexSTEP (Full)
- Transcript: CPS Energy & Sierra Club Meeting on FlexSTEP (Condensed)
- Sierra Club Response to Paula Gold-Williams - January 25, 2021
- Sierra Club Meeting Agenda - January 13, 2021
- Presentation: FlexSTEP RFP Discussion & Feedback Session
- Video: Sierra Club Meeting
- CPS Energy’s Response to Cyrus Reed and Greg Harman, Sierra Club - January 6, 2021
- Supporting attachments:
- Letter to CPS Energy from Greg Harman, Sierra Club, Cyrus Reed, Sierra Club, Adam Jacobs, Optimal Energy - December 21, 2020
- Executive Summary: Electric Use and Energy Efficiency, Evaluating Sense Article
- Review of Our Customer Programs: From Affordability Assistance To Billing, Including Collection & Disconnects
- Video: FlexSTEP Discussion - December 18, 2020
- Transcript: Testimony of FlexSTEP Discussion - Full
- Transcript: Testimony of FlexSTEP Discussion - Condensed
2020 Section
- Review of Our Customer Programs: From Affordability Assistance To Billing, Including Collection & Disconnects - December 22, 2020
- Email exchange between CPS Energy & Greg Harman on December 7, 2020:
- Email from Greg Harman (redacted address)
- CPS Energy Response to Greg Harman
- Supporting attachments:
- Excerpt from August 25, 2020 Meeting Transcript - Page 21
- Environmental Stakeholder Group Meeting Agendas - STEP and FlexSTEP updates included
- Email to BOT from Greg Harman, November 16, 2020: Email Link
- Military Officers Association of America Alamo Chapter (MOAA)– November 19, 2020
- Presentation: Utility Overview, Flexible Path, & FlexPOWER Bundle
- CPS Energy’s Reply & Reiterated Request to Meet to Environmental Leaders, November 10, 2020
- Response from Environmental Leaders to CPS Energy, October 28, 2020
- Invitation to Meet from CPS Energy to Environmental Leaders, October 26, 2020
- Sierra Club San Antonio Community Forum: A Just Climate+COVID-19 Recovery – October 24, 2020
- Presentation: FlexPOWER Bundle Update
- San Antonio Manufacturers Association Environmental Seminar - October 7, 2020
- Letter to Environmental Stakeholders Group September 15, 2020
- Quarterly Environmental Stakeholder Meeting - August 25, 2020
- Virtual People First Community Fairs, 2020
- YouTube Playlist for All People First Community Fairs
- Video: Hosted by District 2 Councilwoman Jada Andrews Sullivan
- Video: Hosted by District 6 Councilwoman Melissa Cabello Havrda
- Video: Hosted by District 4 Councilwoman Adriana Rocha-Garcia - English
- Video: Hosted by District 4 Councilwoman Adriana Rocha-Garcia - Spanish
- Facebook Virtual Live Chats, 2020
- Facebook Live Events Playlist
- Chat with Supply Chain: How to do business with CPS Energy
- COVID-19: Safety & Wellness with Dr. William L. Henrich, M.D., of UT Health San Antonio
- Energy Savings Tips & Customer Assistance Programs with CPS Energy
- CPS Energy Simple Summer Savings: How to keep your home & energy bill cool!
- Virtual Facebook Live with San Antonio Chambers of Commerce Leaders on 5-14-2020
- Virtual Facebook Live with San Antonio Chambers of Commerce Leaders on 5-7-2020
- How CPS Energy is supporting San Antonio during COVID-19 pandemic
- CPS Energy supporting San Antonio during COVID-19 pandemic
- San Antonio Chamber – August 11, 2020
- Suburban Cities meeting - August 7, 2020
- Executive Solar Advisory Committee Meeting - May 5, 2020
- Environmental Stakeholder Group - April 30, 2020
- Executive Solar Advisory Committee Meeting - April 14, 2020
- Executive Solar Advisory Committee Meeting - January 7, 2020
2019 Section
- Educational Articles:
- Letter & Table of Contents
- Written Environmental Inquires to CPS Energy Responses Concerning the Following Subjects:
- I Don't Want to Pay More for Dirty Energy (redacted address)
- Burning Coal Until 2060 is Irresponsible (redacted address)
- Tell Us What You Think of Our Energy Plans for the Future
- SA Climate Plan Adopted - Time to Phase Out Coal (redacted address)
- Issue an All-Source RFP Without Delay (redacted address)
- Follow Up Email on No Coal by 2025
Contact Us
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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