Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. Starting on Wednesday 11/17, Customer service hours will be temporarily extended to 6:45 PM on Wednesdays only. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Citizens Advisory Committee (CAC)


This 15-member Citizens Advisory Committee (CAC) provides a channel for two-way communication between the community and the utility. City of San Antonio council members nominate 10 of the 15 members, one representing each district. The other five members are at-large candidates interviewed and nominated by the CAC from those submitting applications and resumes. The CPS Energy Board of Trustees appoints all members to the committee. Members can serve up to three two-year terms. The CAC meets monthly with the primary goal of providing judicious advice from a customer perspective on utility-related projects and programs.

City Council Appointee for District 1 & 2 are currently vacant. Contact the CAC or find more information through the CPS Energy liaison by calling 210-353-5890 or by emailing [email protected]

Citizens Advisory Committee (CAC) Meetings


Meet our Citizens Advisory Committee:

Lawson Picasso


District 2 Representative

Lawson Picasso serves as a Communications and Public Involvement Coordinator based in San Antonio, TX for WSP USA. With over 10 years of experience, Lawson has a diverse background working in strategic marketing, communications, and advertising.  In addition to her work, Lawson has also invested her time into her community through local non-profit organizations focused on finding solutions to the current inequities of seniors and those experiencing chronic homelessness.


Frank Gonzalez


District 4 Representative

Gonzalez is the Area Manager for Alpha Environmental Management Company and is active in environmental conservation efforts in the San Antonio area and Texas.  He also volunteers for Habitat for Humanity and Building A Purpose and serves as a mentor with Communities In Schools. 

Diana Aguirre Martinez


District 3 Representative

Aguirre Martinez is the Director of Development for the Non-profit JOVEN. She is a lifelong resident of District 3 and also serves as the President of the Association of Women in Communication-San Antonio Chapter, a Posada Guadalupe Board member in addition to other Community and civic organizations.


Andy Castillo


District 5 Representative

Castillo, a licensed registered accessibility specialist, is a designer at a local architect firm and has a rendering and animation business. Currently Castillo serves as the President of the Quintana Community Neighborhood Association.


Raquel Zapata

Raquel Zapata-CAC

District 6 Representative

Zapata serves as a Sr. Program Manager & Business Developer for DAWSON, a Hawaii-based company. She has been a San Antonio resident for 40 years, and is a member of the SAPD Civilian Advisory Review Board amongst other community and civic organizations.

Dr. Adelita Cantu


District 7 Representative

Cantu serves as an Associate Professor at the School of Nursing, UT Health San Antonio and is an officer for the Latin/Hispanic Faculty Association. Dr. Cantu also serves as a Board Member for the National Association of Hispanic Nurses.


John Kelly

John Kelly-CAC

District 8 Representative

Kelly, retired, currently serves as the President of Crownridge of Texas Owners Association. Prior to retirement he was a longtime employee with the Texas Department of Transportation (TxDOT), having served as the region’s District Engineer for ten years. Following his TxDOT retirement, Kelly consulted for AECOM & CH2M engineering companies.

Tom Corser

TomCorser-2020 CAC

District 9 Representative

Corser is retired from a career in the technology industry, most recently working with Juniper Networks based in Sunnyvale California where he led a transformation from hardware to software/cloud based offerings.  He has lived in San Antonio for 4 years, prior to relocating from New Jersey where he was active in many civic and township boards and commissions.


Allie Watters


Vice Chair and District 10 Representative

Watters serves as a Marketing Manager for Whataburger where she manages charitable giving and non-profit relations for Houston, Dallas and the Southeast. She is a member of the American Legion Auxiliary where she volunteers with the Texas Bluebonnet Girls State program.


Members at Large


David Walter


Member at Large

Walter currently serves as the Vice President of Business Development at NuStar Energy.  He has worked in the energy industry for more than 15 years in engineering, logistics, trading, market analysis, and planning roles.


Luisa Casso


Chair and Member at Large

Casso has represented public, private and non-profit entities within the public affairs, economic development and community development arenas for more than 20 years. Currently Casso serves as a Manager of Corporate Communications at Toyota Motor Manufacturing, Texas, Inc.

Bill Day

Member at Large - Bill Day

Chair Elect and Member at Large

Day serves as the VP and Corporate Communications Manager for Frost Bank, where he is responsible for external communication, media relations, social media and reputation management.  Prior to joining Frost in 2016, he spent 10 years in a similar role with Valero Energy Corporation.  He is a graduate of Leadership San Antonio and has served on a variety of non-profit boards in the community.


Mary Dennis


Member at Large

Dennis is the Mayor of Live Oak currently serving in her fourth term. Recently, she was named to the National League of Cities and has previously served as President for the Texas Municipal League. Mayor Dennis is an active leader, serving other boards and commissions.


MaryEllen Veliz


Member at Large

Veliz is Deputy Chief of Staff for Congressman Lloyd Doggett (TX-35).  She has served as a Volunteer Coordinator for Bexar County Judge Nelson Wolff and as an Ambassador Program Coordinator for the COSA International Relations Office.