CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Citizens Advisory Committee (CAC)


The mission of the Citizens Advisory Committee is to support CPS Energy’s essential elements of success by acting as an interface between CPS Energy and its customers; to help tell the CPS Energy story often and well; to understand performance measures and to challenge CPS Energy to “think outside the  box.” This 15-member Citizens Advisory Committee (CAC) provides a channel for two-way communication between the community and the utility. City of San Antonio council members nominate 10 of the 15 members, one representing each district. The other five members are at-large candidates interviewed and nominated by the CAC from those submitting applications and resumes. The CPS Energy Board of Trustees appoints all members to the committee. Members can serve up to three two-year terms. The CAC meets monthly with the primary goal of providing judicious advice from a customer perspective on utility-related projects and programs.

Contact the CAC or find more information through the CPS Energy Liaison by emailing [email protected], or call us at 210-353-5952.

Citizens Advisory Committee (CAC) Meetings

Meet our Citizens Advisory Committee:

Richard Farias


District 1 Representative

Farias serves as the Director of Annual Giving at the Alamo Colleges District, where he leads charitable giving efforts that benefit the students of all five colleges within the organization. Previously, he has served in faculty and administrative roles at San Antonio College.  He is a lifelong resident of San Antonio and is committed to diversity, inclusion, and equity efforts through professional and volunteer service.


Diana Aguirre Martinez


District 3 Representative

Aguirre Martinez is the Director of Development for the Non-profit JOVEN. She is a lifelong resident of District 3 and also serves as the President of the Association of Women in Communication-San Antonio Chapter, a Posada Guadalupe Board member in addition to other Community and civic organizations.

Lawson Picasso


District 2 Representative

Lawson Picasso serves as a Communications and Public Involvement Coordinator based in San Antonio, TX for WSP USA. With over 10 years of experience, Lawson has a diverse background working in strategic marketing, communications, and advertising.  In addition to her work, Lawson has also invested her time into her community through local non-profit organizations focused on finding solutions to the current inequities of seniors and those experiencing chronic homelessness.


Frank Gonzalez


District 4 Representative

Gonzalez is the Area Manager for Alpha Environmental Management Company and is active in environmental conservation efforts in the San Antonio area and Texas.  He also volunteers for Habitat for Humanity and Building A Purpose and serves as a mentor with Communities In Schools. 


Andy Castillo


District 5 Representative

Castillo, a licensed registered accessibility specialist, is a designer at a local architect firm and has a rendering and animation business. Currently Castillo serves as the President of the Quintana Community Neighborhood Association.

Raquel Zapata


District 6 Representative

Zapata serves as a Sr. Program Manager & Business Developer for DAWSON, a Hawaii-based company. She has been a San Antonio resident for 40 years, and is a member of the SAPD Civilian Advisory Review Board amongst other community and civic organizations.


Dr. Adelita Cantu


District 7 Representative

Cantu serves as an Associate Professor at the School of Nursing, UT Health San Antonio and is an officer for the Latin/Hispanic Faculty Association. Dr. Cantu also serves as a Board Member for the National Association of Hispanic Nurses.


John Kelly


Distric 8 Representative
Vice Chair

Kelly, retired, currently serves as the President of Crownridge of Texas Owners Association. Prior to retirement he was a longtime employee with the Texas Department of Transportation (TxDOT), having served as the region’s District Engineer for ten years. Following his TxDOT retirement, Kelly consulted for AECOM & CH2M engineering companies.


Tom Corser


District 9 Representative

Corser is retired from a career in the technology industry, most recently working with Juniper Networks based in Sunnyvale California where he led a transformation from hardware to software/cloud based offerings.  He has lived in San Antonio for 4 years, prior to relocating from New Jersey where he was active in many civic and township boards and commissions.


Allie Watters


Distric 10 Representative
Chair Elect

Watters serves as a Marketing Manager for Whataburger where she manages charitable giving and non-profit relations for Houston, Dallas and the Southeast. She is a member of the American Legion Auxiliary where she volunteers with the Texas Bluebonnet Girls State program.


Members at Large


Luisa Casso


Member at Large

Casso has represented public, private and non-profit entities within the public affairs, economic development and community development arenas for more than 20 years. Currently Casso serves as a Manager of Corporate Communications at Toyota Motor Manufacturing, Texas, Inc.

Bill Day


Member at Large

Day serves as the VP and Corporate Communications Manager for Frost Bank, where he is responsible for external communication, media relations, social media and reputation management.  Prior to joining Frost in 2016, he spent 10 years in a similar role with Valero Energy Corporation.  He is a graduate of Leadership San Antonio and has served on a variety of non-profit boards in the community.


Mary Dennis


Member at Large

Dennis is the Mayor of Live Oak currently serving in her fourth term. Recently, she was named to the National League of Cities and has previously served as President for the Texas Municipal League. Mayor Dennis is an active leader, serving other boards and commissions.

MaryEllen Veliz


Member at Large

Veliz is the Business Development Director at DSPolitical.  Prior to this role Veliz served as the Deputy Chief of Staff for Congressman Lloyd Doggett (TX-35).  She has previously served as a Volunteer Coordinator for Bexar County Judge Nelson Wolff and as an Ambassador Program Coordinator for the COSA International Relations Office.