Storm Update

 

SUNDAY STORMS IN THE AREA ARE LEADING TO POWER OUTAGES.

Latest Update - News Release:  SUNDAY STORMS UPDATE

Locations of San Antonio Cooling Centers

Watch:  Storm Press Conference June 7 with Mayor Ron Nirenberg & the City of San Antonio

Watch:  CPS Energy Storm Restoration Crews in Action

Here is a complete map of current outages (remember to refresh for the latest updates) or answers to frequently asked questions.

Thunderstorms are frequent this time of year.  Storm tips:

  • Report your outage online with your smart phone or tablet, on Manage My Account or by calling (210) 353-HELP (4357). 
  • Be prepared. Keep cell phones, flashlights, batteries and other important items available for an unexpected power outage. 
  • Stay informed. Check our outage map and refresh for current outage updates. Also, follow our Facebook and Twitter pages for status updates. If possible, seek local TV or radio station weather reports. 
  • Stay away from downed power lines and report them to CPS Energy. Do NOT attempt to move or drive over the lines. Even in an outage, power lines may still have electricity running through them. 
  • If your home or business is flooded, never enter standing water unless you’re absolutely sure the main power has been shut off.
  • Unplug electrical equipment such as stereos, TVs and computer equipment to help protect them from power surges during power restoration. 
  • Keep the refrigerator door closed as much as possible. Refrigerated food should be safe for up to 4 hours. 
  • If it looks like the power outage will be for more than 2-4 hours, pack perishable items (meat, poultry, fish, eggs, dairy products and leftovers) into a cooler surrounded by ice. 
  • Discard any perishable foods that have been above 40 °F for more than 2 hours. Visit the U.S. Food & Drug Administration website to learn how to keep food safe at fda.gov.
  • If your neighbors have power and you do not, check your breakers. 
    • Keep in mind that tripped breakers account for about 15% of our service calls.
  • Motorists are asked to slow their speed and use caution through the affected areas when utility crews are out restoring power.
 

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Electric or Gas Emergency?
Call 210-353-HELP (4357)

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Residential 210-353-2222
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